Privacy Policy

  • At Desert Palm, we value your privacy and trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

  • 1. Information We Collect

  • A. Device Information – Automatically collected:

  • Browser type, IP address, time zone

  • Cookies, pixels, and web beacons

  • Pages visited and interactions
  • B. Order Information – Collected when you purchase:

  • Name, email, phone number, shipping & billing address

  • Payment information (processed securely)
  • Together, this is considered Personal Information.

  • 2. How We Use Your Information

  • We use your information to:

  • Process and fulfill orders, including payment and shipping

  • Communicate order updates, offers, and promotions (if opted in)

  • Prevent fraud and assess risk

  • Improve website experience and marketing campaigns

  • 3. Sharing Your Information

  • We do not sell your information. We may share it with:

  • Trusted service providers for order fulfillment and analytics

  • Marketing partners for promotions, as permitted

  • Legal authorities when required by law
  • We also rely on Shopify to power our store — you can read Shopify’s privacy practices here.

  • 4. Cookies & Tracking

  • We use cookies and similar tools to improve your browsing experience and analyze site performance. You can disable cookies via your browser settings, but some features may not work.

  • 5. Behavioral Advertising

  • We may use your information for targeted ads. You can opt out:

  • Facebook Ads

  • Google Ads

  • Bing Ads

  • Digital Advertising Alliance Opt-Out

  • 6. Children’s Privacy

  • Our website is not intended for children under 16. We do not knowingly collect personal information from children.

  • 7. Data Security & Retention

  • We use appropriate measures to protect your data. Order information is retained only as long as needed for business, legal, or tax purposes. You can request deletion at any time.

  • 8. Your Rights

  • Depending on your location, you may:

  • Access, correct, or delete your personal information

  • Manage communication preferences

  • Exercise other rights under applicable laws
  • Contact us at info@sharmeengroup.com to exercise your rights.

  • 9. International Transfers

  • Your information may be stored or processed outside your country. We ensure appropriate protections in these cases.

  • 10. Changes to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

  • Contact Us

  • For questions or concerns about this Privacy Policy:
  • Email: info@sharmeengroup.com
    Address: 5th Floor, Haji Adam Chambers, Karachi, Pakistan, 74400
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